SHIPPING AND RETURN POLICY

SHIPPING


Shipping is free on all orders worldwide. Orders are shipped from Turku, Finland. We are using the Finnish Postal Service (Posti) for shipping the product straight to your mailbox. The Bonfoton Camera Obscura Room Lens fits in an A5 size letter. Note, that if you order two or more items they will be shipped as individual product letters. 


Your order will be sent out as soon as possible after we have received your payment. You will receive an Order confirmed -email first to your inbox.

Next, you will receive a Your order is on the way -email after we have shipped your order.


If you haven’t received the emails, please check your spam inbox.


Depending on where you live, the time your order reaches you may vary. The approximate shipping dates for different continents are:


  • Scandinavia and Central Europe: 2 - 5 working days
  • The rest of Europe: 3 - 6 working days
  • Rest of the World: 7 - 20 working days 


RETURNS AND REFUNDS


If you are not satisfied with your order, the item(s) can be returned within 30 days for a refund. The 30 days starts from the shipping date in the Your order is on the way -email, you receive once your purchase has been dispatched. In a case of a return or a refund; Please contact us via email (tommi@bonfoton.com), requesting a return. Your email should include your personal information and details of the item(s) you want to return. We will answer you with a Return Information -email.

To be eligible for a return, your item(s) must be in the original packaging, unused and in the same condition that you received it. You will be responsible for shipping costs for returning the item(s). Shipping costs are non-refundable. To return your product, you should mail your product to: Boncomp Oy, Vähätalonkatu 4, Turku, ES, 20250, Finland.

Once the return has been registered, we will send you an We have received your return -email to notify you that we have received your returned item. The refund will automatically be applied to your credit card or Paypal account that was originally used.

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